Responsible Gaming
at 7c77bd

1 Our Commitment to Responsible Gaming

7c77bd was founded on the principle that sports betting and casino entertainment should be a positive, controlled experience for every player in Bangladesh. Since 2019, we have served players across Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar — and throughout that time, our commitment to player welfare has never wavered.

Responsible gaming at 7c77bd is not an afterthought. It is embedded into the design of our platform at every level — from the account registration flow, which includes age verification, to the player dashboard, which surfaces deposit and time limits prominently. We recognise that a small proportion of players may develop problematic gambling behaviour, and we take our duty of care to those individuals seriously.

Our responsible gaming framework is built around four principles:

• Prevention: Stopping problem gambling before it starts through robust age verification, transparent odds display, and clear information about how gambling works.
• Control: Giving every player the tools to set personal limits on deposits, losses, session time, and access — and ensuring those limits are enforced without exception.
• Early Intervention: Monitoring usage patterns for signs of distress and proactively reaching out to players who may be showing indicators of problem gambling behaviour.
• Support: Providing fast, confidential access to our responsible gaming support team and directing players to recognised third-party support organisations when appropriate.

2 18+ Age Restriction

7c77bd is strictly an adults-only platform. Access to betting, casino games, slots, and all other gambling features on 7c77bd is permitted only for individuals who are 18 years of age or older. This policy is non-negotiable and is enforced through multiple layers of verification.

Age Verification at Registration

All players registering a new 7c77bd account are required to declare their date of birth during the sign-up process. Before any withdrawal can be processed — and at any point where 7c77bd has reasonable grounds to suspect that a player may be underage — we will require the player to complete full KYC (Know Your Customer) verification by submitting a valid government-issued identity document. Accepted documents for Bangladeshi players include the National Identity Card (NID), passport, or birth certificate accompanied by a secondary ID.

Protecting Minors

If you share a device or internet connection with a minor, we strongly recommend taking the following precautions to prevent underage access to the 7c77bd platform:

• Never save your 7c77bd login credentials in a shared browser or on a shared device.
• Enable parental control software on devices accessible to children. Popular options include Net Nanny, Kaspersky Safe Kids, and the built-in family safety features on Android and iOS devices.
• Log out of your 7c77bd account immediately after each session on any shared device.
• Keep your 7c77bd password private and do not share it with any household member, regardless of age.
• If you suspect that a minor has accessed or registered on the 7c77bd platform, notify us immediately at [email protected] so we can take swift action.

3 Player Control Tools

7c77bd provides a comprehensive suite of player-controlled tools that allow you to manage your gambling activity in a way that suits your personal circumstances and financial situation. All tools are accessible directly from your account settings panel and take effect according to the timelines described below.

4 Self-Exclusion

Self-exclusion is the most comprehensive responsible gaming tool available on 7c77bd. When you activate self-exclusion, your account is fully suspended for the chosen period. You will be unable to log in, make deposits, place bets, or access any gambling feature on the platform. 7c77bd will also immediately suppress all marketing communications to your email address and mobile number for the duration of the exclusion.

Available Self-Exclusion Periods

• 6 Months: A medium-term break suitable for players who recognise they need a significant pause but anticipate returning to recreational gambling after a defined period of reflection.
• 1 Year: A longer-term exclusion that provides extended distance from gambling activity and gives players ample time to seek support, build healthier habits, and reassess their relationship with gambling.
• 3 Years: A serious long-term commitment recommended for players who are concerned about the impact gambling is having on their finances, relationships, or mental health.
• Permanent Exclusion: A lifetime ban from the 7c77bd platform. This option is irreversible. Once permanent exclusion is activated, 7c77bd will never accept a request to reopen that account, regardless of the circumstances.

How to Activate Self-Exclusion

Self-exclusion can be activated through any of the following channels:

• Log in to your 7c77bd account → Account Settings → Responsible Gaming → Self-Exclusion. Select your preferred period and confirm.
• Contact our 24/7 live chat support team and request self-exclusion verbally. Our agents are trained to process self-exclusion requests immediately without any attempt to discourage or delay the process.
• Send an email to [email protected] with the subject line "Self-Exclusion Request", including your registered username and preferred exclusion period. Requests are processed within 24 hours.

5 Warning Signs of Problem Gambling

Problem gambling can develop gradually. It is not always immediately obvious — even to the person affected. 7c77bd encourages all players to regularly reflect honestly on their gambling behaviour and to look out for the following warning signs in themselves or in people they care about.

6 Self-Assessment Questionnaire

The following questions are adapted from internationally recognised problem gambling screening tools. Answer honestly — this questionnaire is for your personal reflection only and the results are not submitted to 7c77bd or any third party. If you answer "Yes" to three or more questions, we strongly encourage you to use our responsible gaming tools or seek external support.

7 Support Organisations

If you feel that gambling has become a problem for you or someone you care about, professional help is available. The following organisations offer free, confidential support for problem gambling and related mental health concerns. 7c77bd recommends contacting these organisations alongside — or instead of — using our platform's built-in responsible gaming tools.

8 Contact Our Responsible Gaming Team

7c77bd's dedicated responsible gaming support team is available 24 hours a day, 7 days a week, every day of the year — including during Eid, Pohela Boishakh, Victory Day, Independence Day, and all public holidays in Bangladesh. Our team is trained to handle responsible gaming enquiries with sensitivity, empathy, and strict confidentiality. There is no situation too small or too large for our team to assist with.

Whether you want to set a deposit limit, activate self-exclusion, ask a question about your account activity, or simply talk to someone about your gambling habits, our team is ready to help — without judgment.